Terms of Service

Last updated: January 2024

Agreement to Terms

By accessing and using Luxenia, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

Description of Service

Luxenia is a premium family finance management platform that helps families track assets, transactions, budgets, and financial goals. Our service is designed for personal, non-commercial use by families and individuals.

Account Registration and Security

Account Requirements

  • You must be at least 18 years old to create an account
  • You must provide accurate and complete information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized use

Account Responsibility

  • You are responsible for all activity under your account
  • You must keep your login credentials secure and confidential
  • You may not share your account with others outside your household
  • You must comply with all applicable laws when using Luxenia

Payment and Billing

Pricing

  • Luxenia uses a one-time payment model of $50 per user
  • Payment grants you lifetime access to Luxenia and all future updates
  • Prices are subject to change for new customers, but existing customers are grandfathered

Refunds

  • We offer a 30-day money-back guarantee from the date of purchase
  • Refund requests must be submitted via email to support@luxenia.app
  • Refunds are processed to the original payment method within 5-10 business days

Acceptable Use

Permitted Uses

  • Personal and family financial management
  • Tracking household assets, transactions, and budgets
  • Sharing financial information within your invited family members

Prohibited Uses

You may not use Luxenia to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use our service for commercial purposes without written permission
  • Reverse engineer, decompile, or disassemble our software
  • Share your account credentials with unauthorized parties

Your Data and Content

Data Ownership

  • You retain ownership of all financial data you input into Luxenia
  • You can export your data at any time in standard formats
  • You can delete your account and data at any time

Data Usage License

  • You grant us permission to process your data to provide our service
  • We may use aggregated, anonymized data to improve Luxenia
  • We will not sell or share your personal financial data

Service Availability

Uptime and Reliability

  • We strive to maintain high service availability but cannot guarantee 100% uptime
  • We may perform scheduled maintenance with advance notice when possible
  • We are not liable for service interruptions beyond our reasonable control

Service Changes

  • We may add new features and improvements to Luxenia
  • We may modify or discontinue features with reasonable notice
  • Major changes will be communicated via email or in-app notifications

Intellectual Property

Luxenia, including its software, design, content, and trademarks, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

Disclaimers and Limitations

Financial Advice Disclaimer

  • Luxenia is a financial tracking tool, not a source of financial advice
  • We do not provide investment, tax, or legal advice
  • You should consult qualified professionals for financial decisions
  • We are not responsible for financial decisions made using our service

Limitation of Liability

  • Our liability is limited to the amount you paid for Luxenia
  • We are not liable for indirect, incidental, or consequential damages
  • You use Luxenia at your own risk

Service "As Is"

  • Luxenia is provided "as is" without warranties of any kind
  • We do not guarantee that our service will be error-free or uninterrupted
  • We make no warranties about the accuracy or completeness of content

Termination

By You

  • You may terminate your account at any time
  • You can export your data before termination
  • Termination does not entitle you to a refund beyond our 30-day guarantee

By Us

  • We may terminate accounts that violate these terms
  • We will provide reasonable notice before termination when possible
  • We may immediately suspend accounts for security or legal reasons

Governing Law

These terms are governed by the laws of the United States and the state where Luxenia is incorporated. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We may update these Terms of Service to reflect changes in our service or legal requirements. We will notify you of significant changes via email or prominent notice in Luxenia. Continued use of our service after changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: support@luxenia.app
  • Subject Line: "Terms of Service Question"

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Thank you for choosing Luxenia for your family's financial management needs.