Privacy Policy

Last updated: January 2024

Our Commitment to Your Privacy

At Luxenia, we believe your financial data is deeply personal and should remain private. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Account Information

  • Email address and name when you create an account
  • Authentication information (encrypted passwords, OAuth tokens)
  • Household information and family member invitations

Financial Data

  • Asset information (bank accounts, investments, balances)
  • Transaction records you manually enter or import
  • Budget and category preferences
  • Financial summaries and reports you generate

Usage Information

  • How you interact with Luxenia (features used, frequency)
  • Device and browser information for security and optimization
  • Error logs and performance data to improve our service

How We Use Your Information

  • Service Delivery: To provide you with Luxenia's financial management features
  • Account Management: To manage your account, process payments, and provide support
  • Security: To protect your account and detect unauthorized access
  • Improvement: To understand how Luxenia is used and improve our features
  • Communication: To send important updates about your account or service changes

Information Sharing

We do not sell, rent, or share your personal or financial information with third parties for marketing purposes.

We may share information only in these limited circumstances:

  • Within Your Household: Family members you invite can see household financial data
  • Service Providers: Trusted partners who help us operate Luxenia (hosting, payment processing)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfer: In the unlikely event of a merger or acquisition

Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit and at rest
  • Secure authentication with support for two-factor authentication
  • Regular security audits and vulnerability assessments
  • Limited access to your data on a need-to-know basis
  • Secure hosting infrastructure with reputable cloud providers

Your Rights and Control

Access and Portability

  • View all your data within Luxenia at any time
  • Export your financial data in standard formats (CSV, JSON)
  • Request a complete copy of your personal information

Correction and Deletion

  • Update your account information and preferences
  • Delete individual transactions, assets, or other financial records
  • Request deletion of your entire account and all associated data

Data Retention

  • We retain your data as long as your account is active
  • After account deletion, we may keep some information for legal compliance (up to 7 years)
  • You can request complete data deletion, subject to legal requirements

Cookies and Tracking

Luxenia uses minimal cookies and tracking:

  • Essential Cookies: Required for login and basic functionality
  • Security Cookies: To protect against fraud and unauthorized access
  • Preference Cookies: To remember your settings and preferences

We do not use advertising cookies or third-party tracking for marketing purposes.

International Data Transfers

Luxenia is designed for US families. Your data is processed and stored in the United States. If you access Luxenia from outside the US, your information will be transferred to and processed in the US.

Children's Privacy

Luxenia is intended for family financial management by adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent notice in Luxenia. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

  • Email: privacy@luxenia.app
  • Subject Line: "Privacy Policy Question"

We are committed to addressing your privacy concerns promptly and transparently.